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PSLE Checkpoint – Privacy Policy

Effective Date: [01-July-2026]

PSLE Checkpoint (“PSLE Checkpoint”, the “App”, “we”, “us”, or “our”) is an educational learning and assessment platform operated by [Company Name].

We respect your privacy and are committed to protecting the personal information of our users, including students, parents, and guardians.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you access or use PSLE Checkpoint, including our mobile application, website, educational content, assessments, AI-powered features, subscription services, and related services.

By accessing or using PSLE Checkpoint, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use PSLE Checkpoint, we may collect the following categories of information.

1.1 Account Information

When you create or manage an account, we may collect information such as:

  • Email address;

  • Account identifier;

  • Login and authentication information;

  • Verification information;

  • Account preferences;

  • Subscription status; and

  • Other information necessary to create and maintain your account.

We encourage users not to provide unnecessary personal information.

1.2 Student Learning Information

To provide personalised learning, assessment, and progress-tracking features, we may collect and process information relating to a student's use of PSLE Checkpoint, including:

  • Primary school level or learning level;

  • Selected subjects;

  • Assessment results;

  • Quiz and practice results;

  • Correct and incorrect answers;

  • Knowledge-point performance;

  • Learning progress;

  • Error Bank records;

  • Reassessment results;

  • Learning history;

  • Areas of strength and weakness; and

  • Interaction with educational and AI-powered features.

This information is used primarily to provide and improve the educational services offered through PSLE Checkpoint.

1.3 Parent or Guardian Information

Where parent or guardian features are available, we may collect information such as:

  • Parent or guardian email address;

  • Account relationship information;

  • Student progress information linked to the parent or guardian account;

  • Notification preferences; and

  • Communications with PSLE Checkpoint.

1.4 Subscription and Payment Information

If you purchase a subscription, we may collect information relating to your subscription, including:

  • Subscription plan;

  • Subscription status;

  • Purchase date;

  • Renewal date;

  • Transaction or purchase identifiers; and

  • Payment status.

Payments made through the Apple App Store, Google Play, or another third-party payment provider are generally processed by the relevant payment provider.

We do not normally receive or store your complete credit card or debit card number when payment is processed directly by a third-party payment provider.

The payment provider may separately collect and process your payment information according to its own privacy policy.

1.5 Device and Technical Information

When you use PSLE Checkpoint, certain technical information may be collected automatically, including:

  • Device type;

  • Operating system;

  • App version;

  • Device identifiers where permitted;

  • IP address;

  • Language settings;

  • Login information;

  • Crash and diagnostic information;

  • Usage logs; and

  • General interaction with the App.

We use this information to operate, secure, maintain, troubleshoot, and improve PSLE Checkpoint.

2. How We Use Your Information

We may use personal information to:

  • Create and manage user accounts;

  • Authenticate users and maintain account security;

  • Provide educational content and assessments;

  • Record assessment and quiz results;

  • Identify knowledge points that may require further practice;

  • Maintain and operate the Error Bank;

  • Provide reassessment and revision activities;

  • Personalise learning experiences;

  • Generate AI-powered explanations and learning assistance;

  • Track learning progress;

  • Provide progress information to authorised parents or guardians;

  • Manage subscriptions and account entitlements;

  • Process or verify subscription transactions;

  • Provide customer support;

  • Respond to user enquiries;

  • Maintain and improve the App;

  • Diagnose technical problems;

  • Prevent fraud, misuse, and security threats;

  • Analyse aggregated usage patterns to improve our educational services;

  • Comply with applicable laws and regulatory requirements; and

  • Protect the rights, safety, and security of PSLE Checkpoint and its users.

We will not use personal information for purposes materially unrelated to those described in this Privacy Policy without an appropriate legal basis or consent where required.

3. AI-Powered Features

PSLE Checkpoint may use artificial intelligence and automated technologies to provide features such as:

  • Explanations of questions and answers;

  • Analysis of incorrect answers;

  • Personalised learning assistance;

  • Recommended revision;

  • Reassessment activities;

  • Identification of learning weaknesses; and

  • Other educational assistance.

Information submitted to or generated through these features may be processed by our systems or authorised technology service providers for the purpose of providing the requested functionality.

Where third-party AI or cloud technology providers are used, we take reasonable steps to limit the information shared to what is necessary for providing the relevant service.

Users should avoid entering unnecessary personal, confidential, or sensitive information into AI-powered features.

AI-generated educational information may contain inaccuracies and should be used as a learning aid rather than as the sole authoritative source of educational information.

4. Children's Privacy

PSLE Checkpoint is designed primarily for primary school education and may therefore be used by children.

We recognise that children's personal information requires particular care.

Where required by applicable law, we may require a parent or legal guardian to provide consent, create or manage an account, or otherwise authorise a child's use of PSLE Checkpoint.

We seek to collect only the information reasonably necessary to provide our educational services.

We do not require children to provide unnecessary personal information in order to participate in learning activities.

Parents and legal guardians may contact us regarding the personal information associated with their child's account, subject to appropriate verification.

Where legally required and technically applicable, a parent or guardian may request access to, correction of, or deletion of their child's personal information.

5. Parent and Guardian Access

Certain PSLE Checkpoint features may allow an authorised parent or guardian to access information regarding a student's learning progress.

This may include:

  • Assessment results;

  • Learning progress;

  • Knowledge-point performance;

  • Error Bank information;

  • Reassessment progress;

  • Areas requiring improvement; and

  • Other educational information associated with the student's account.

We take reasonable measures to ensure that such information is accessible only to appropriately linked or authorised accounts.

6. How We Share Information

We do not sell users' personal information.

We may share limited personal information with trusted third parties where reasonably necessary to operate PSLE Checkpoint.

These parties may include:

  • Cloud hosting providers;

  • Database and infrastructure providers;

  • Authentication providers;

  • Email and notification service providers;

  • Artificial intelligence technology providers;

  • Analytics and diagnostic service providers;

  • Customer support providers;

  • Payment and subscription service providers;

  • Apple, Google, or other application platform providers; and

  • Professional advisers where reasonably necessary.

These service providers may process information only for purposes related to providing services to us, subject to applicable contractual and legal requirements.

We may also disclose information where reasonably necessary to:

  • Comply with applicable laws;

  • Respond to lawful requests from government authorities;

  • Comply with court orders or legal processes;

  • Investigate suspected fraud or illegal activity;

  • Protect the safety and security of users;

  • Enforce our Terms of Service; or

  • Protect our legal rights.

7. We Do Not Sell Personal Information

PSLE Checkpoint does not sell students' or users' personal information to third parties.

We do not sell student learning records, assessment results, Error Bank information, or educational performance information to advertisers.

We do not use children's learning performance information for third-party behavioural advertising.

8. Data Storage and Security

We take reasonable administrative, technical, and organisational measures to protect personal information against:

  • Unauthorised access;

  • Unauthorised disclosure;

  • Accidental loss;

  • Misuse;

  • Alteration; and

  • Destruction.

These measures may include access controls, authentication systems, encryption where appropriate, secure infrastructure, monitoring, and other security practices.

However, no electronic storage or internet transmission method can be guaranteed to be completely secure.

Users are also responsible for maintaining the confidentiality and security of their account credentials.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide PSLE Checkpoint services;

  • Maintain user accounts;

  • Preserve learning progress where required by the user;

  • Manage subscriptions;

  • Meet legal, accounting, or regulatory requirements;

  • Resolve disputes;

  • Prevent fraud or misuse; and

  • Enforce our agreements.

When personal information is no longer reasonably required, we may delete, anonymise, or securely dispose of it in accordance with applicable laws and our internal data retention practices.

10. Account and Data Deletion

Users may request deletion of their PSLE Checkpoint account and associated personal information.

Where account deletion functionality is available within the App, users may submit a deletion request through the relevant account settings.

Alternatively, users may contact us at [Support/Privacy Email Address].

Subject to applicable legal requirements, we will take reasonable steps to delete or anonymise personal information associated with the account.

Certain information may need to be retained where required for:

  • Legal or regulatory compliance;

  • Financial and transaction records;

  • Fraud prevention;

  • Security purposes;

  • Dispute resolution; or

  • Other legitimate legal purposes.

Deleting a PSLE Checkpoint account does not necessarily cancel an active Apple App Store, Google Play, or other third-party subscription.

Subscriptions should be separately cancelled through the relevant subscription management system.

11. Access and Correction

Subject to applicable law, you may have the right to request access to certain personal information we hold about you and to request correction of inaccurate or incomplete personal information.

Parents or legal guardians may also make appropriate requests relating to their child's information where legally permitted.

We may need to verify your identity or authority before processing such requests.

Requests may be submitted to:

[Privacy/Support Email Address]

12. International Data Transfers

PSLE Checkpoint may use technology and service providers located in Singapore or other countries.

As a result, personal information may be processed or stored outside the country in which the user is located.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection requirements.

13. Cookies and Similar Technologies

Our website or certain components of PSLE Checkpoint may use cookies, local storage, software development kits (SDKs), or similar technologies.

These technologies may be used to:

  • Maintain login sessions;

  • Remember user preferences;

  • Provide core functionality;

  • Measure service performance;

  • Diagnose technical problems;

  • Improve user experience; and

  • Protect account security.

Where required by applicable law, appropriate consent or controls will be provided.

14. Analytics and Service Improvement

We may analyse information about how PSLE Checkpoint is used to understand and improve the platform.

Where reasonably possible, we may use aggregated or anonymised information for purposes such as:

  • Improving educational content;

  • Improving assessment design;

  • Understanding feature usage;

  • Improving platform performance;

  • Developing new educational features; and

  • Conducting internal statistical analysis.

Aggregated or anonymised information that does not reasonably identify an individual may be used for legitimate business, educational, analytical, and product-development purposes.

15. Communications

We may send service-related communications where necessary, including:

  • Account verification messages;

  • Password or security notifications;

  • Subscription information;

  • Important service announcements;

  • Changes to our Terms or Privacy Policy; and

  • Customer support responses.

Where permitted and where appropriate consent has been obtained, we may also send educational updates, product information, or promotional communications.

Users may opt out of non-essential marketing communications using the unsubscribe method provided or by contacting us.

Important service and security communications may still be sent where necessary to operate the account.

16. Third-Party Services and Links

PSLE Checkpoint may contain integrations with or links to third-party services.

Those third parties may have their own privacy policies and data-handling practices.

This Privacy Policy applies to PSLE Checkpoint and does not govern independent third-party services that we do not control.

We encourage users and parents or guardians to review the privacy policies of relevant third-party services.

17. Personal Data Protection Act (Singapore)

Where applicable, we handle personal information in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”) and other applicable data protection requirements.

We take reasonable steps to ensure that personal information is collected, used, disclosed, protected, and retained in a manner consistent with applicable legal requirements.

Questions or requests relating to personal data protection may be directed to our contact details below.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to PSLE Checkpoint;

  • New educational or AI-powered features;

  • Changes to our data practices;

  • Changes to third-party services; or

  • Changes to applicable legal or regulatory requirements.

When we make material changes, we may provide notice through the App, website, email, or another appropriate method.

The updated Privacy Policy will indicate its effective date.

We encourage users and parents or guardians to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, your personal information, or PSLE Checkpoint's privacy practices, or if you wish to request access, correction, or deletion of personal information, please contact us:

PSLE Checkpoint
Operated by: [XIN Technology Pte Ltd]
Privacy / Support Email: [admin@psle-checkpoint.com]
Website: [www.psle-checkpoint.com]

For privacy-related matters, you may address your enquiry to:

Data Protection Officer / Privacy Team
[XIN Technology Pte Ltd]
Email: [info@linko-singapore.com]

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